How do you prevent years of experience and expertise flowing out of your company when people move to new roles? How do you capture and unleash their hard-gained experience-based knowledge? We can download the ‘deep smarts’ out of an expert’s brain.
Uncovering an expert’s knowledge gained from long years of experience learning calls for an extensive skill set. Through smart questioning techniques, different types of role play and other proven methods, we uncover your experts’ deep smarts: their deep cognitive, behavioural and even physical skills.
From this download we build a deep expertise knowledge content table, ready for transfer.
When it comes to sharing the captured knowledge, we look for the most efficient and effective solution. A quick and small-scale knowledge transfer might include a series of recorded questioning sessions.
To spread specific knowledge around the globe, a gamified app solution is probably the smart way to go.
Implicit and tacit knowledge offer the greatest source of expert value, but they are relatively hard to capture. Expertized! uses proven scientific concepts and solutions to get the most out of your experts and to capture their knowledge. With over 20 years of training experience we are able to create a positive impact on all kinds of companies.