Teams matter. They are where work ‘really’ gets done across organizations. Therefore, how well they function and collaborate has a direct impact on organization success.
But did you know that only 24% of teams are actually high-performing?
Teams can solve hard problems in challenging contexts:
They bring more knowledge, skill, and experience to their work than any single individual could.
Teams provide flexibility in how members are deployed.
Members get non-stop opportunities for real-time learning.
Teams have the potential of integrating members’ diverse contributions into a creative product that is just what is needed.
We have identified 9 key moments in every team’s existence. Each moment has a specific trigger and therefore requires a specific performance focus. Which in turn requires a specific Coaching and Learning focus.
If you manage the moment poorly, your team will fail.
If at each moment you manage your team well, your team will flourish.
Check out the 9 moments that matter below. And find out how you can turn your team into high performance.
Why it matters A great
team design has 80% impact on long-term team
Focus of Support: A
coaching conversation with the team leader on
why have a team, its purpose, the work of the
team, required composition &
Why it matters Quick
alignment is required on who is on the team, the
role of the team, shared understanding of
purpose, clarity on individual & collective
Focus of Support: Alignment on the compelling team purpose,
stakeholder expectations, authority within the
team & develop agreed team norms or ways of
Why it matters Breathing
life into a team, aligning everyone around
purpose, the work, and building commitment all
within an atmosphere of psychological safety.
Focus of Support: Create a
‘real team’. Clarity on project scope, roles of
individuals, points of collaboration, cadence of
meetings, reporting and tracking.
Why it matters There is a
need to maintain focus, avoid process &
performance losses, and build a relationship
with the new leader or members.
Focus of Support: Celebrate the successes of the past and
capture learnings – what to protect and what to
let go of. (Re)establish authority relationships
and decision-making strategies.
Why it matters The team
needs to shift focus, the work, stakeholder
connections and potentially ways of working.
Focus of Support: Translate the context change into
required changes for the team. Revisit team
structures, possibly new purpose and ways of
working. Bring in the voice of the stakeholder.
Why it matters Teams need
to pause, reflect, self-assess and gather
feedback on where performance issues exist.
Based on the feedback reshape, refocus and get
back on track.
Focus of Support: Use
feedback to focus on team design & structure
issues that are impacting performance.
Why it matters Value can
be created or destroyed in the white spaces of
an organisation or between teams &
departments when there is a lack of clarity
Focus of Support: Clarify
specific points of collaboration &
interdependencies and define how joint success
is achieved. Articulate what is getting in the
way today, what new ways of working are needed
to achieve organisation wide success.
Why it matters The end is
closer than the start. Research has shown that
teams are more open to reflect & change
course mid-way through their work.
Focus of Support: Hold a
team retrospective; 'is what got us here going
to get us where we need to be?' Identify and
implement required changes in team processes.
Why it matters Too often
we move from one project to the next without
capturing & sharing the learnings so that
the next project will be an even better success.
Focus of Support: Team
retrospective & emergent learning mapping.
Is Your Team Approaching A Moment That Matters?
Arrange a call today to explore how we can help you take your team to the next level...and become a great team!
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